Arkham Knight Fiasco and Warner Bros. Shadiness

So Arkham Knight isn't living up to the  hype that it promised. Now, I'm not going to talk about the gameplay but from what I've heard, it's quite mediocre. However, what I'm going to be talking about is the controversy. In fact, there was controversy even before the game released. At the last minute. Warner Bros. cancelled the $200 collectors edition (called the Batmobile Edition) of the game which included the game, a limited edition comic, a concept art book, a new 52 skin pack for Batman and Batmobile statuette that could actually transform. And guess what, no refunds. Warner Bros. said they cancelled it because the company they outsourced the project to didn't live up to their quality standards but this raises some interesting questions. For example, why did you cancel at the last minute? You've offered pre-orders for a long time now so why come out and say that the quality isn't good only a few days before release? I mean, you literally had almost an entire year to manufacture these things, that's probably enough time to see if the products meet your 'quality standards'. Also, DC comics make a lot of statuettes and comics and the such, so why did you outsource instead of just asking DC to make it? Don't tell me you couldn't because Warner Bros. OWNS DC. Anyway, they tried to apologise by allowing anyone who bought the Batmobile Edition to get the new 52 skins for free. But lets be honest here, what did you spend $200 for, the New 52 skins or the Batmobile. I mean, it's called the Batmobile Edition, not the New 52 Edition whatever, to the rest of us who learned that it's a horrible idea to pre-order, we don't care. We only care if the game itself is any good. And here's where the second controversy comes in, the PC port. While the game runs fine on consoles, it runs horribly on PC. So basically, one-third of your customers can't even play the game. I've seen videos of it on Youtube and let me tell you, games on my second hand mac run faster than that. Now, Warner Bros. has released some tips to get the game running properly (which basically result to turn it on and off again until it works) but it hasn't worked for a lot of people. In fact, some people complaint the game actually runs SLOWER after following the tips. So they took the most logical course of action, they removed the game from Steam, said they'd put it back when it runs better, and offered refunds to anyone who bought the game on Steam. Quite honestly, this is the best thing they could have done. If they just left it there, it would be seen as Warner Bros. not caring about their customers and if they offered release updates over time, people would have complained that it's either taking too long or not making a difference. However, this doesn't satisfy everyone. For example, people who bought physical copies of the game aren't allowed to get refunds. However, I have to say, Warner Bros. is really acting like the bigger man here. Most companies when put in this situation would just go "Well deal with it, we already have your money so we don't care" so I'm glad they decided to respond maturely. However I do have to ask, how did the PC version get past your 'quality standards' but not the Batmobile Edition? Now I have no evidence supporting this and it's just mere speculation but what if it's just one big money grab using the Batman Arkham licence. I mean, I'm pretty sure hardcore fans would definitely negate their common sense and pre-order the game despite previous examples telling us why thats a bad idea. So it's not that impossible to say that they managed to make up for development fees with the pre-orders and save money by not giving us the product while allowing the PC version to be released as to get more money and when people point out that it's not what they were promised, they play the refund card to seem like the bigger man. Now again this is just speculation but that's not to say it's impossible. In fact, it's happened before. When the company Creative Assembly announced they were making a new Total War game (one of the best strategy franchises of all time) people were excited. However, they put 2 factions everyone wanted to play as (Sparta and Athens) behind a pay wall and said that you can get them if you pre-ordered the game. Now fans of the franchise almost instantly pre-ordered the game and wouldn't you know it, they managed to cover development fees and then some before the game came out. So developers didn't really have any incentive to make the game any good for when it hit the shelves and when people saw the product they just went back to playing older Total War games. If nothing this just shows why you shouldn't pre-order games or get them day one. You never know if your pre-order gets cancelled or if your game is a buggy piece of trash. Let's just hope we the consumers learn this fast because as of now, these are practices that aren't going away.